FAQ

Answers to Common Questions

 

WHY INVEST IN A HIKING TRAILER PULK?

The Tribal Trailer is ideal for anyone wanting to do 4-season human-powered expeditions, with loads that are too heavy for a backpack.

Our goal is to make it easier, more comfortable, and more fun to haul your equipment! These “expeditions” could be be anything from arctic exploration to going camping with the kids.

WHAT ARE THE BEST APPLICATIONS AND LIMITATIONS OF THE TRIBAL TRAILER?

The Tribal Trailer is ideal for trails ranging from bare to snow-covered ground.

The Tribal Trailer is best suited to trails with an average gradient of less than 10% and a maximum gradient of 20%.  If the trail is ski-able or ride-able on a mountain bike, the Trailer will enhance your outdoor adventure.

WHERE CAN WE TRY A TRIBAL TRAILER FOR A DEMO DAY?

Stay posted for a Demo Day at the Canmore Nordic Centre in June 2020. For a personal demo or rental in Canmore, Alberta, please contact us.

WHAT IS YOUR WARRANTY?

In the event your Tribal Trailer requires replacement parts or servicing, please contact us.

WHAT IS YOUR RETURN POLICY?

If you are not fully satisfied with your Tribal Trailer, we will accept a return or exchange within 30 days for a 20% restocking fee.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We accept payment online by Visa and Interac E-Transfer, or via phone.

WHERE DO YOU SHIP AND WHAT DOES IT COST?

Contact us for current shipping options and costs to your area. We currently ship within Canada and the United States.

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